Policies
Be advised of our cancellation and appointment policies
Because our time — and our clients’ time — is valuable, we appreciate your cooperation with our policies:
To secure your appointment, we require a $50, per procedure, non-refundable deposit due at time of booking. This deposit will be credited towards your appointment.
In the case of a less-than 48 hour cancellation notice or “no show,” the entire amount of service is due upon re-booking and is non-refundable.
We perform all new procedures twice to ensure maximum color hold; both procedures are included in the price. Should you “no show” your follow up appointment or cancel with less than 48 hours notice, a $75 per procedure cancellation fee will be due upon re-booking.
Because skin is unpredictable, there are occasions when a client needs a third treatment. If that is the case, we do not charge for our time, but their is a $50 supply fee.
Once you are our client, you are always our client, and you will receive a special discount on your future permanent makeup touch-ups. If you are a past client of ours, please call our office to ask what our current touch-up prices are. It is important for our current clients to have their makeup freshened up before too much color loss occurs. If you have waited too long, it may be necessary for an additional treatment, and another touch-up fee will apply. Please call our office for more details.
If you have had permanent makeup in the past from another artist, then it is considered a new procedure and new procedure rates and policies will apply.
If you have any questions regarding any of our policies, please do not hesitate to contact us.